As chief growth officer, Erin Boyd was hired by Talkspace to provide strategic leadership and direction to help shift the organization from its historical consumer-driven revenue model to a B2B enterprise model. Since taking on the role, Boyd has been laser-focused on driving partnerships with leading payers, understanding that cost remains a barrier to people getting care.
“She has forged and managed relationships with a growing roster of payers to now serve more than 130 million Americans who are covered under their health plans and most covered members pay an average copay of less than $30,” said her colleagues. These efforts have driven B2B revenue to grow nearly 200% in the past two and a half years and have future-proofed the virtual behavioral health startup.
A leading provider of virtual mental health care, Talkspace offers convenient and affordable access to therapy, psychiatry and self-guided support. Founded in 2012, Talkspace pioneered message-based therapy, fulfilling an unmet desire of many people to text with a therapist, any time, from anywhere. Today, the firm is a single destination for comprehensive mental health care, with a network of 6,000+ licensed clinicians including therapists and psychiatric providers with specialized knowledge of more than 150 conditions and treatment modalities.
A proven leader in the healthcare industry, Boyd brings a successful 25-year track record of managing sales operations, business development, strategy and marketing to Talkspace. She is responsible for driving growth and delivering differentiated solutions and capabilities to the firm’s enterprise customers.
Described as an impassioned visionary and barrier breaker, Boyd’s staff said, “If we are talking about X, Erin is already thinking X + Y.”
“She has an innate understanding of how to build internal and external strategic relationships, effectively communicate to target audiences and inspire passion for amazing service,” said her staff. “She leads with enthusiasm and a can-do spirit with compelling management, creative and analytical skills.”
As a leader, Boyd said her secret superpower in leadership has been the same since early on in her career. “I have an innate ability to put everything into proper perspective which helps take the emotion out of decision-making and out of responses to adversity or negative events,” she said. “Listening and leading with empathy is golden, especially with the up-and-coming generations of future leaders. To be able to teach the next generation how to be human and still be successful will change how corporate America operates.”
